1. Can you put a TV above a bioethanol fireplace?

    Bioethanol fires produce around 3 kWh of real heat from a real live flame, so we always advise heaps of caution when considering the positioning of a biofire near to any furniture or electronic items.  However, many customers have positioned a biofire underneath a TV, in order to achieve a very aesthetically pleasing interior design effect. If you are going to do this, we suggest you keep the followng in mind as a minimum: 

    • Only do so with a bioethanol fireplace that has a closed top (e.g our Woodburner range or our wall mounted range that have a ‘roof’ and the flame is enclosed). 
    • Even with a closed flame or a ‘roof’ , the flame of a bifoire can still behave erratically. For example, when the door of the biofire is opened, a sudden draft could send the flame in an unexpected direction. We therefore suggest a minimum distance of 300mm between the top of the closed-top biofire and the bottom of the TV.
    • Recessing the TV into the wall may reduce the impact of any heat on the TV . 
    • If you are very keen to put the TV or any electronic items closer to the biofire than the suggested 300mm, then we suggest you use a heat / flameproof item to seperate them, such as a shelf with a flameproof covering. 
    •  Never put any of the cables or leads from a TV behind your biofire, as they can overheat and become a fire hazard.
  2. The glass on my biofire has been damaged, can I still use it?

    The glass on our biofires is designed to withstand temperatures far higher than the heat from a biofire, so under normal use it will not crack from the heat. However, if it has been chipped or damaged in some way, for example an object has knocked into it, it may have become weaker, sometimes even with no visible signs of damage. This would then in turn risk the glass cracking. If you suspect this is the case with your glass, please contact us for replacement glass.
  3. Can I add an accelerant to the bioethanol fire?

    NO NEVER !! It is extremely dangerous to use any accelerants on your fire. You should only ever use bioethanol fuel inside the fireplace. 

  4. Are log burners dangerous?

    Log burners carry considerably more health and safety risks than biofires, mainly because they are designed to emit a far higher amount of heat, and also they usually burn wood, which of course is a source of smoke and various particulate matter.  

    They are far more difficult to install, and usually this should only be done by a recognised professional.  Nevertheless, if they are installed correctly, and maintained regularly, then they are built to provide a primary source of heat.  

    Bioethanol fireplaces, on the other hand, are designed for use as a secondary heat source, and not intended for regular use. They are also not intended to perform in the same way as a woodburner.  There are of course still some important health and safety issues to be aware of even when using a biofire, but we feel the combination of common sense, and reading the safety manual, results in bio fires being an ideal, safer, secondary heat source. 

  5. Can I put any cables or leads behind my biofire?

    We strongly advise you not to put any cables or leads from electrical equipment behind or underneath your biofire. There is a risk these can overheat and cause damage to your equipment and/or become a fire hazard.
  6. How should I store the bioethanol fuel?

    All bioethanol fuel is extremely flammable. Always keep it away from any fire source, and always out of reach of children, pets or animals. Never dispose of bioethanol in your household drains. Please dispose  according to the local council guidelines. Note that any unused fuel left in the fuel box will evaporate over time as it is an alcohol based product.

    Before lighting the biofuel, always ensure the bioethanol fuel bottle(s) are at least 3 metres away from the biofire or any heat/flame source.  


  7. Are ethanol fireplaces dangerous?

    As with any type of fireplace that produces fire and heat, ethanol fireplaces must be used correctly. Although they are extremely easy to use, we do supply a simple to use instruction manual which should be read before use. The manual will remind you, for example, that you should always wait until the fuel box has cooled to room temperature before refilling, and that you must not overfill the fuel box with biofuel, as spillages can of course catch alight if not cleaned up for example. Most of our fuel boxes have a patented non-spill feature, which helps reduce the possibility of liquid fuel spilling out when the fireplace is accidentally knocked. Nevertheless, since safety should always be the first priority, we would request that you read the safety manual before use.  

    What about carbon dioxide and carbon monoxide?

    Carbon dioxide and carbon monoxide are present in any fire source, even tea lights, but the British and European Standard for biofires (BS EN 16647), states that the emissions from biofires must be within a permitted level.  Our bifories are tested by TUV, and comply with these requirements. Even so, we also recommend regular ventilation of the room in which a biofire is placed. For example, refreshing the air after each litre of biofuel is burned (eg every 3 to 4 hours of use). For your own additional peace of mind, you can of course also have a carbon monoxide/dioxide detector placed in the room. Many of our customers have one of these detectors anyway, as they are very useful for detecting other potential sources of pollutants commonly found in homes, such as woodburners or a potentially faulty boiler.

  8. How do I extinguish the flame on my biofire?

    The stainless steel fuel box has a shutter that can be closed to shut off the flame. Always use the supplied tools to do this. Never use your hands or any part of your body to do this as the fuel box will be very hot. Do not move the bio fire until the stainless steel fuel box has cooled.

  9. Will a bioethanol fireplace trigger my smoke alarm?

    Our high quality bioethanol fuel burns without any smoke. All bioethanol fireplaces are perfectly safe to use in homes with smoke alarms. In the very rare event that your smoke or carbon monoxide alarm is triggered whilst using a biofire, please in the first instance always check the following:

    • That no stray household debris has accidentally fallen into the fuel box and is thus being burned and emitting smoke.
    • That you are using high grade bioethanol fuel specifically developed for bioethanol fireplaces.  Do not use any biofuel that does not clearly state it is formualted for use in bioethanol fireplaces. 
    • That there are no restrictions to the fuel burning fully and cleanly. In particular, never cover the opening of the fuelbox with any accessories or other obstructions. This may change the quality of the combustion of the fuel.  
    • That any accessories used on or inside the bio fire have been designed specifically for use in biofires. Whilst we recommend you only use accessories available through our website, we are aware that other products are available and have caused the triggering of some smoke/fire alarms.     
  10. Is the flame on a bioethanol fireplace real?

    Yes, absolutely. Its a real flame, so you need to exercise common sense. You need to treat them with the same level of care as any open fire source (ensuring any flammable items are out of reach, not touching the flame or surround when it is alight).  We strongly advise that you read the manual supplied with your bioethanol fireplace. Please contact us if you need another copy and we would be more than happy to supply one. If you want further advice on remaining safe around a Biofire, you can read our more detailed article : 

  11. Why don't the flames go out when i close the shutter ?

    If the flames do not go out immediately, open the shutter and slowly pull it closed again. Only use the closing tool provided with your fireplace. Do not open the fuel box for at least 3 minutes after it has been closed. This will give plenty of time to ensure the flame inside is completely extinguished and will not re-ignite when opened.

    If the fuel box or shutter is damaged or cracked, DO NOT USE ! Contact us for a replacement.

  12. Can I pour bioethanol fuel on top of existing fuel?

    NEVER !! This is extremely dangerous, so never pour any fuel on top of a flame/ existing fire. Always allow the existing flame to be extinguished fully and the fuel fuel box to be cooled before adding any more bio fuel.

    Also, take extreme care that, before lighting the biofire, the bioethanol fuel bottle is removed from the area, at least 3 metres away. 


  13. Do ethanol fireplaces need to be vented?

    Bioethanol fuels burn cleanly, leaving no residue, ash, smoke, or any of the mess associated with wood or coal-burning fires. As such, there’s no need for fireplace venting. 

    Bioethanol uses oxygen in the room to combust, emitting a small amount of carbon dioxide and some water vapour. While there are no fumes, keeping the space ventilated by opening a door or keeping a window slightly open during use is recommended.

    Do I need a vented fireplace?

    Bioethanol fireplaces do not require a venting system with a chimney or flue as they do not emit harmful emissions, unlike a traditional wood burner. 

    We suggest you refresh the air if using regularly by opening a small window in between refills.

    Whether wood, coal, gas, or bioethanol, all fires produce carbon dioxide. The levels from a bioethanol fire are roughly equivalent to burning two candles, so it’s simply not enough to be harmful to your health.

    imaginfires cosy review

  14. What fire extinguisher should be used in any emergency?

    Bioethanol fireplaces give off real heat from real flames.  Although it is of course extremely unlikely, should an emergency situation arise, such as the flame cannot be extinguished by normal methods (closing the fuel box using the closing tool supplied), or the biofire is knocked over, please use a foam type fire extinguisher to extinguish the flames.    

    Fire Extinguisher

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