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The glass on my biofire has been damaged, can I still use it?
The glass on our biofires is designed to withstand temperatures far higher than the heat from a biofire, so under normal use it will not crack from the heat. However, if it has been chipped or damaged in some way, for example an object has knocked into it, it may have become weaker, sometimes even with no visible signs of damage. This would then in turn risk the glass cracking or shattering. If you suspect this is the case with your glass, please contact us for a replacement.
https://www.imaginfires.co.uk/faq/question/ajax/faq_id/82/
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