FAQ Categories
How do I use pebbles or logs in my bioethanol fireplace?
Bioethanol fireplaces produce a beautiful, real flame and introduce the cosiness of a real fireplace into your room (without the existential guilt of burning fossil fuels).
Many of our customers love the minimalist look of the dancing flame from the stainless steel fuel box, but others enjoy the more traditional look of ceramic pebbles or logs placed around the flame.
The ceramic pebbles and logs we sell are for decorative purposes only. You must use only recommended ceramic logs and stones — NEVER add anything else to your fireplace.
Can I use other fuels in my bioethanol fireplaces?
No.
Never add paper, wood, charcoal, or coal inside your bioethanol fireplace. You need a chimney or flue to burn these items.
Our bioethanol fireplaces are not designed to burn fuel other than bioethanol.
Can I use ordinary pebbles or logs in my bioethanol fireplace?
We only recommend using the ceramic logs and pebbles we supply. This is because we’ve thoroughly tested our products and know they’re safe to use.
Never add paper, wood, charcoal, or coal inside your bioethanol fireplace. You need a chimney or flue to burn these items.
You may find ceramic logs or pebbles online, but we can’t vouch for their safety. We haven’t been able to assess their impact on combustion quality, so we can’t say whether other products are safe to use with our biofires.
Only use recommended pebbles and logs in your bioethanol fireplace.
Where do I place my ceramic pebbles and logs in my bioethanol fireplace?
Never cover the opening of the fuel box with ANYTHING, including ceramic pebbles and logs. These should be placed AROUND the opening to ensure that they allow your bioethanol fuel to burn correctly and safely.
We recommend removing all ceramic pebbles and logs before refilling the fuel tank — that way, you’ll avoid accidentally spraying bioethanol over your ornamental logs and stones. They’ll be hot if you have been using your fire, so let them cool down before you move them.
If you spill any fuel as your refill, wipe it down thoroughly before lighting. And don’t allow ceramic accessories to touch the glass panels of your bioethanol fireplace.
