Are fireplaces and accessories delivered at the same time?
Yes! The vast majority of customer orders for bioethanol fireplaces, bioethanol fuel and accessories are ALL delivered at the same time by our primary courier partner, UK Mail. Very occasionally, during busy periods, we may use one of our secondary courier partners, but all of our couriers will still send you a text or email notification of the day your delivery is due. These notifications will also include the opportunity to change this day to one that is more convenient. On the due delivery day, you will also receive a further text or email notification of the one hour delivery slot for your purchases.