frequently asked questions

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Got questions before buying your first biofuel fireplace? We've answered the most common ones below - if you need more help! Just ask

How do you properly maintain a bioethanol fuel box?

Proper maintenance of your bioethanol fuel box is crucial to ensure safe and efficient usage of your bioethanol fireplace. Since the fuel is housed in the stainless steel burner box of the bioethanol fire, it is very important that there are no cracks or leaks in this component. Although most of our burner boxes are double lined for additional safety, we still recommend that from time to time you give a quick visual check to see if any cracks have appeared in any part of the burner box, especially if you have dropped or knocked it.

Essential steps to bioethanol fuel box maintenance

  • Regular inspection: Before each use, carefully inspect the fuel box for any cracks, leaks, or damages. If you notice any issues, do not use the box, and seek a replacement.
  • Expiry date: Check the expiration date of the bioethanol fuel and avoid using it after the specified date. Expired fuel may not burn correctly and could lead to potential hazards.

Maintaining your bioethanol fuel box in accordance with these steps ensures both safety and the longevity of your bioethanol fireplace setup.