frequently asked questions

You've got a question? we've got the answer

Got questions before buying your first biofuel fireplace? We've answered the most common ones below - if you need more help! Just ask

Can I adjust the flame size of my biofire?

It’s super simple to adjust your ethanol flame size. In fact, this is one of the major advantages of bioethanol fireplaces over traditional wood burners - it’s possible to instantly control the size of your bioethanol flame.

How to adjust a fireplace flame

Simply slide the cover (using the tool provided, see below) of the stainless steel fuel box to limit the size of the aperture, opening or closing it as much as you require.

Leaving the fuel box completely open provides the largest, most dramatic bioethanol flames and the most significant heat output (around 3kWh - roughly the same as an electric fire on medium heat). 

However, your bioethanol fuel lasts longer if you half-close the cover, smaller flame equals longer usage time.

Ethanol flames - how they work

Your bioethanol flame takes a few minutes to reach peak size and appearance. Once the burner has warmed up and the fireplace is burning fiercely, half closing the aperture reduces the flame size and the heat output.

Slide the cover of your no-spill stainless steel fuel box for instant control over the flame size and fuel efficiency. 

You can also instantly snuff out your ethanol flame at the end of the night rather than letting it burn out like a traditional wood burner.