frequently asked questions

You've got a question? we've got the answer

Got questions before buying your first biofuel fireplace? We've answered the most common ones below - if you need more help! Just ask

How do I fix a bioethanol fireplace to a wall?

We’re happy to say that fixing an ImaginFires wall-mounted fireplace to the wall is very simple. 

All our wall-mounted bioethanol fireplaces come with full hanging instructions and all the fittings and fixings you’ll need to fasten your beautiful fireplace to the wall securely.

Can I fix a wall-mounted fireplace to any wall?

The exact process you follow to attach your fireplace depends on the type of wall holding the fireplace in position. 

For brick and plaster walls, all you need is a drill with a masonry drill bit. We supply the rawl plugs, brackets, and screws. 

For other wall types, such as stud walls, ask for advice from your local DIY store or a reputable builder — you may need hollow wall anchor fixings to secure your bioethanol fireplace to the wall safely. 

What’s included with a wall-mounted fireplace?

We deliver all our bioethanol fireplaces with secure packaging to ensure your product remains safe during transit. 

Simply unpack your fireplace, and it’s pretty much ready to go. Ensure you remove all packaging before you first light your fire.

We supply easy-to-follow instructions, including advice about the safe placement of your fireplace. We also provide everything you need (apart from a drill) to fix your wall-mounted fireplace to the wall. 

Once you’ve drilled the holes and inserted the rawl plugs, you can hang the included bracket. Make sure it’s securely fastened to the wall before hanging the fireplace. 

Do my walls become hot with a wall-mounted bioethanol fireplace?

Yes, your walls will likely get very warm above and around your bioethanol fireplace. Don’t allow children to touch the surrounding walls while your fireplace burns. 

And remember, the walls will maintain heat for a while after snubbing out the flame.

Can I place wires behind my wall-mounted bioethanol fireplace?

Keep all wires from other appliances, such as TVs, away from the back of your bioethanol fireplace. 

Wires behind the biofire could overheat and potentially damage your electrical equipment or cause a fire hazard.

How much space above the top of my biofire should I leave?

Some wall-mounted bioethanol fireplaces, such as our Alden range, are open at the top, which means that there’s no “roof” to enclose the fireplace. In this case, we recommend leaving an additional gap of at least 60cm around the top and sides of your biofire. 

If your wall-mounted fireplace has a top (or roof), such as our Arlington or Marlow ranges, we recommend a gap of at least 30cm. 

Can I attach my wall-mounted biofire underneath a TV?

It’s possible to install your biofire underneath a wall-mounted TV set, but we recommend leaving a gap of at least 30cm between the top of your fire and the bottom of the TV if your fireplace has a “roof”.

For open biofires without a roof, we recommend installing a fire- and heat-proof shelfbetween the fireplace and the TV.