frequently asked questions

You've got a question? we've got the answer

Got questions before buying your first biofuel fireplace? We've answered the most common ones below - if you need more help! Just ask

What flooring can be used with my biofire?

Which flooring should I use with my biofire?

All of our biofires are safe for use on most flooring. They come fitted with rubber feet (made by 3M), which prevents heat transfer and floor damage. However, we don’t recommend that you drag your fireplace across the floor to preserve the life of the rubber feet and prevent floor marking.  

Is my flooring suitable for a bioethanol fireplace?

Our fireplaces do not require a hearth as the heat is not generated at the bottom of the fireplace, however some customers have installed hearths for their own personal aesthetics.

Our bioethanol fireplaces are strongly built but lighter in weight at less than half the weight of a cast iron fireplace. 

One of the best things about a bioethanol fireplace is that you can unwrap it, fill it with fuel, and immediately enjoy a natural flame. There’s no special installation necessary, and you don’t need a flue or a chimney.

Our fireplaces do not require a hearth as the heat is not generated at the bottom of the fireplace, however some customers have installed hearths for their own personal aesthetics.

Pembrey (with Hearth)        Hampton (on wood flooring)    Globus White (on carpet)