frequently asked questions

You've got a question? we've got the answer

Got questions before buying your first biofuel fireplace? We've answered the most common ones below - if you need more help! Just ask

What Biofires are available for delivery before Christmas?

We are pleased to say that we still have many biofires that are available for delivery before Christmas. These are indicated on our website by a Christmas bauble on the product image. To receive your biofire, biofuel or accessory before Christmas, please check the items have this label and place your order by end of Monday 13th December.