FAQ Categories

  1. Most Common (21)
  2. Before you buy! (14)
  3. Safety (23)
  4. Delivery (11)
  5. Bio Fuel (15)
  6. Using your Biofire (39)
  7. Logs & Pebbles (5)
  8. Customer Services (5)

I have a query about my Paypal Credit agreement

The option to pay for your order with PayPal Credit is managed entirely by PayPal Credit, a trading name of PayPay (Europe) . We do not hold any information regarding the credit agreement between you and PayPal and so unfortunately are unable to assist with any queries regarding payments etc. If you have a question relating to your credit agreement, kind contact PayPal Credit directly using the contact details on your credit agrement. 

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  1. Where can I view your bioethanol fires?
  2. What are your opening hours?
  3. Do you have showrooms?
  4. What if I change my mind ?


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We only sell Bioethanol Fireplaces! We are trusted by many of the UK's biggest high street names to supply biofires to their customers too. Biofires use an environmentally friendly bioethanol fuel which will give you a real flame and real heat! There's no chimney required, no flue to install, no cables to connect and no mains power needed.

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