Imaginfires are entirely based in the UK, have an office in London, a warehouse in the picturesque Cotswolds hills, and sell biofires all over the UK and Europe.

We only sell Bio Fireplaces! We are proud to say we have many years experience of supplying our wonderful products to many of the UK's biggest high street retailers. Now our new website is designed to make it as easy as possible to deliver them directly to your home.

We take great care to ensure that all customers receive the highest quality service, and very much welcome your feedback if you find our service to be any less than you had expected.  We have received hundreds of reviews directly from customers across the UK and Europe, but now we have also recently teamed up with the specialist review site TRUST PILOT  to bring you more peace of mind and confidence that you are buying a great biofire from a company that you can rely on.

We understand that you may have any number of questions to ask before or after you have purchased one. We have tried to answer as many of these as possible in our FAQs section, but please let us know at support@imaginfires.co.uk if there any other questions or points.

We are always adding new questions to our FAQs & How Do They Work pages, so please let us know if there is anything else you would like us to include.

imaginfires is a trademark of Tivolli Ltd, Registered Company Number: 06785513