Performance FAQs

Performance FAQs

  1. Does bio ethanol fuel produce smoke or soot ?

    Bioethanol fuel burns with 98% efficiency, so it is clean burning and therefore does not produce any smoke, soot or nasty residues.

  2. How long does bioethanol fuel burn for?

    Typically, a litre of biofuel will burn for around 3 hours or more. The time varies according to how fully open you have the opening of the steel fuel box. When opened fully, fuel will be used at a faster rate than when it is only half opened. Also, larger bio fires (with larger steel fuel boxes) will burn the biofuel at a faster rate than smaller bioethanol fireplaces, whilst others with a smaller opening may burn for longer. If used outdoors, then any wind will make the fuel burn faster and so shorten the total burn time.

  3. What is the discolouration on the underside of the roof of my fire and how can i get rid of it ?

    From time to time there may be some temporary discolouration on the paintwork of your Bioethanol fireplace.This is simply harmless residue from the burning of the bioethanol fuel and can be removed by using a non-scratch scouring type sponge with washing-up liquid.

  4. Can I use a biofire outdoors?

    Many of our customers do use their bioethanol fire outdoors, but please remember to position them well away from any flammable item, especially those models that have an open front . There may be an unexpected gust of wind that could cause a fire if the flame touches anything flammable!. Also you should be aware that whilst there will be some heat generated when used outdoors, they are mainly used for an outdoor aesthetic, adding some pleasant talking point atmosphere to evening gatherings., and therefore you shouldn't rely on them to be the main source of heat on colder nights.

  5. Will a bioethanol fireplace trigger my smoke alarm?

    Simple answer is NO ! Biofuel burns without any smoke. All bioethanol fireplaces are perfectly safe to use in homes with smoke alarms. 

  6. How much heat will my Imagin biofuel fireplace generate?

    This really depends on few points.....The first one is the situation in which you are using the biofuel fireplace. For example, using a biofuel fireplace outside where there may be wind, will use the fuel more quickly than indoors where there is no wind. If using indoors, our fires will warm a room as a secondary heat source. This means, that whereas it wouldn't be sufficient in extremely cold winter temperatures, it would be very effective in most typical autumn and winter days. The way that our customers typically use the biofuel fireplaces varies a lot, but for example, everyone tells us how great they are on those days when you don't want to heat the whole house, for whatever reason, but just want a lovely real flame in a particular room (dinner party, friends gathering or other social occasion) for a few evenings a week. They are ideal for just "topping up" the heat in a particular room

  7. How much fuel does a bioethanol fireplace need?

    The amount of bio fuel each bio ethanol fireplace takes will vary from model to model. The exact capacity of bio fuel is specified on each individual product page within our shop, but it varies from around 0.8 litres to 1 litre, with most being around 1 litre. Never fill past the MAX level on the fuel box.

  8. What is the running cost of a bio ethanol fireplace?

    The cost of running a bioethanol fireplace can be as little as 50p per hour depending on usage and buying appropriate quantities of fuel in bulk.

  9. Why don't the flames go out when i close the shutter ?

    If the flames do not go out immediately, open the shutter and slowly pull it closed again. Only use the closing tool provided with your fireplace. Do not open the fuel box for at least 3 minutes after it has been closed. This will give plenty of time to ensure the flame inside is completely extinguished and will not re-ignite when opened.

    If the fuel box or shutter is damaged or cracked, DO NOT USE ! Contact us for a replacement.


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