I've used fuel from several outlets but Imaginfires' fuel has the lowest odour - some other fuels really stink, so be warned! Definitely buying fuel from here again. Very pleased all round.
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. . . quick delivery . . . clean burning and lasted for over 4 hours, best fuel we have used!
How long does bioethanol fuel burn for?
Typically, a litre of biofuel will burn for around 3 hours or more. The time varies according to how fully open you have the opening of the steel fuel box. When opened fully, fuel will be used at a faster rate than when it is only half opened. Also, larger bio fires (with larger steel fuel boxes) will burn the biofuel at a faster rate than smaller bioethanol fireplaces, whilst others with a smaller opening may burn for longer. If used outdoors, then any wind will make the fuel burn faster and so shorten the total burn time.
What is bioethanol fuel made of?
Biofuel is a class 3 flammable liquid, it is made up of bioethanol, a form of alcohol which is produced by the fermentation of sugars that originate from agricultural and forestry products such as wheat and potatoes. It burns virtually clean with no smoke, hence no need for a chimney or flue, although we do recommend that the room in which the fire is used is well ventilated (ie. dont use in any small rooms or those without natural ventilation.) We also recommend that you use only high quality bioethanol fuels that have at least 95% alcohol. Biofuel is also widely considered to be a more environmentally friendly fuel than many alternatives, such as fossil fuels. The biofuel sold on our site is specifically for use in our range of bio ethanol fireplaces.
Does bioethanol fuel have any odour?
Many people claim that biofuel is odourless, but many years of experience and customer feedback tells us that there is actually a mild but not unpleasant odour when burning The precise odour varies from batch to batch of bioethanol but some customers say its the same degree as having a few candles burning, whilst we have even had some customers say its more like a mild coconut smell. Sometimes there is an odour as the fuel box needs “bedding in” but this subsides after a few uses.
We now offer a LOW ODOUR fuel option and also 2 scented fuels, a subtle "COFFEE" fresh aroma and a "DEEP FOREST" aroma.
Will a bioethanol fireplace trigger my smoke alarm?
Simple answer is NO ! Biofuel burns without any smoke. All bioethanol fireplaces are perfectly safe to use in homes with smoke alarms.
Where can I buy bioethanol fuel?
You can buy this at very competitive prices from our website :
We can now offer our new scented Fuel, COFFEE or DEEP FOREST, both giving a subtle aroma to your room!
Please only use high quality biofuels with at least 96.6% alcohol. Never use any other types of fuels.
Are there any emissions from a bioethanol fire?
There is a very small amount of carbon dioxide emitted when burning any biofuel. However this is well within permitted limits and is as low as using a few household candles or tea lights. It is still always advisable to have some ventilation in the room that you are using the Bioethanol fire to ensure that there is sufficient oxygen in the room, particularly if you are planning to use the Biofire in a very small room. Ventilation could be a small window slightly open, or from time to time letting fresh air inside the room.
Can I pour bioethanol fuel on top of existing fuel?
NEVER !! This is extremely dangerous, so never pour any fuel on top of a flame/ existing fire. Always allow the existing flame to be extinguished fully and the burner box cooled before adding any more bio fuel.
What should I do if there any biofuel spillages?
You should always ensure the bioethanol fire and surrounding area are free of any spillages and the area is completely dry. Ensure that you only pour biofuel into the correct parrt of the steel fuel box. Take care also not to spill biofuel down any side gaps of the fuel box . If this happens, then this fuel may also light and flames could come from the side gaps of the fuel box. Just use some kitchen towel or similar to clear away any spillages.
How should I store the bioethanol fuel?
As the biofuel is very flammable, always keep it away from any fire source, and always out of reach of children, pets or animals. Never dispose of bioethanol in your household drains. Please dispose of according to the local council guidelines. Note that any unused fuel left in the fuel box will evaporate over time as it is an alcohol based product.
Can I use bioethanol gel with your fireplaces?
Our range of biofuel fires have been designed and tested using bioethanol liquid. We do not recommend the use of gels with any of our fireplaces.
How much fuel does a bioethanol fireplace need?
The amount of bio fuel each bio ethanol fireplace takes will vary from model to model. The exact capacity of bio fuel is specified on each individual product page within our shop, but it varies from around 0.8 litres to 1 litre, with most being around 1 litre. Never fill past the MAX level on the fuel box.
How much fuel should I put in the biofire?
You can put in as much fuel as you think you will need for the duration you intend to use it. Each of our bioethanol fires has different size steel fuelboxes, and all of them have a label indicating the maximum amount of bio fuel to fill the container with. However, you do not need to fill the fuel box to this point. Of course, the bioethanol fireplace needs a minimum amount of fuel to be able to create sufficient combustion to start the flame.
Can I add an accelerant to the bioethanol fire?
NO NEVER !! It is extremely dangerous to use any accelerants on your fire. You should only ever use bioethanol fuel inside the fireplace.
Does bio ethanol fuel produce smoke or soot ?
Bioethanol fuel burns with 98% efficiency, so it is clean burning and therefore does not produce any smoke, soot or nasty residues.
How should i clean up any fuel spillage ?
Simple! Just wipe it up with a damp cloth and ensure that it is all cleared up before lighting your fireplace.
Can i add scent or fragrance oils to the fireplace?
We only recommend using bioethanol fuel with at least 95% alcohol content with no additives. Adding fragrance oils would have an effect on the combustion of the fire which could lead to unclean combustion.
Why not try our new scented fuel options : COFFEE or DEEP FOREST
Why can't i see any fuel when i pour it into the fuel box?
The fuel box is designed to quickly absorb upto 1 ltr of fuel, preventing spillage if the fireplace is accidentally knocked. There is no need to add any more fuel. Never fill the fuel box past the "MAX" level at the base of the fuel box
Fireplace delivery is totally FREE to all UK MAINLAND addresses. Most customers will receive their orders within 5 days from date of order
For delivery of accessories and fuel if not bought at the same time as a fireplace, there is a charge of £4.99
Once your order ships, you will receive a text or email message from our partner courier UKMAIL, one of the UK’s most reliable couriers, notifying you of a planned 1 hour delivery slot. If this time is not suitable, simply reply directly to the couriers to arrange a more convenient slot.
If for any reason the courier arrives when you are not in, they will leave a contact card for you to re-arrange an alternative time at your convenience.
For Northern Ireland, Channel Isles, Isle of Man, Isle of Wight, Isles of Scilly and Scottish Islands and highlands, please ensure you choose the correct delivery option during the ordering and check out process, or just contact our friendly helpful customer services team on 01443 203994 or email:[email protected].
We regularly ship our biofires all over Europe. The delivery charge for this will be calculated automatically when you enter your address during the payment process. If you have any further queries on European delivery pricing then please contact us on the email/ phone number above.
Our aim is to ensure that every single one of our customers receives a high quality service and product. If you are not totally satisfied with your purchase, as long as it is in its original packaging and unused we will collect the order at your convenience. When we receive it back at our warehouse we will refund your purchase cost minus a small £14.99 charge for collection and re stocking.
For any questions about the products please do not hesitate to contact us.
For full details of our terms and conditions about bioethanol fires that are damaged in transit, or if you change your mind, please see our terms and conditions sections 12 and 13 on our terms and conditions page.
Imaginfires bioethanol fireplace warranty: We want you to be delighted with your imaginfires bioethanol fireplace, so we offer a 12 months warranty on all our bioethanol fireplaces.
Please note, you have 14 days from delivery of your fireplace to report any defects or damage. Contact us at [email protected] or call us on 01443 203994 if you have any problems.
Please check your fireplace for minor scratches or dents before fitting it to the wall. We can not be held liable for any scratches or dents once fitted to the wall.
If your imagin bioethanol fireplace has any defects in performance or appearance due to a manufacturing fault, we will gladly offer you a refund or replacement for up to 12 months from date of delivery. Please just send us an email at [email protected] detailing the fault.
It would greatly expedite a resolution if you could also attach a picture of the problem. We will then get back to you within 72 hours to request the return of the item. Once received back in our warehouse and we have had a further 72 hours to examine the product, we will then contact you to arrange a refund or replacement item (as preferred by you, and assuming that the same product is available, or an alternative product at the current value).